Refund policy

Each personalized T-shirt is made to order using the personalization you submit. We do not accept returns or exchanges for a change of mind, an incorrectly selected size or color, or mistakes in personalization supplied by the customer. Please review your size, color, spelling and uploaded images before placing your order.

If your item arrives damaged, defective, incorrect, or with personalization that differs from your order, contact info@sundayfeline.com as soon as possible with your order number, a description of the issue and, when available, clear photos of the item and packaging. We will review the issue and arrange an appropriate replacement or refund. There is no additional charge for resolving an error or defect for which we are responsible.

If your order has not arrived after the estimated delivery period, contact us with your order number. We will investigate with the carrier and arrange an appropriate solution if the shipment is confirmed lost. A tracking status does not by itself resolve a disputed delivery; contact us so we can investigate.

Please contact us before sending any item back. We will explain whether a return is needed and provide instructions. If we require a return for a confirmed defect or our error, we will cover the return shipping cost.

Approved refunds are issued to the original payment method. Your bank or payment provider determines when the credit appears in your account.

Order changes or cancellation requests should be sent immediately. Once production has started, changes or cancellation may no longer be possible. This policy does not limit any rights you have under applicable law.